Cookies and tracking at SerenAI
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What is stored, and why?
Cookies and similar storage help a website remember information on your device. We use necessary storage for sign-in, security and your privacy choice. Optional tools help measure visits and campaigns or understand website errors. Your conversations are not used for advertising targeting.
| Storage or tool | Purpose | Duration or control |
|---|---|---|
Account access cookie (access_token) | Keep you signed in securely | One hour; renewed during a valid session |
Refresh cookie (refresh_token) | Continue an authenticated session | 30 days; renewed during a valid session and cleared on logout |
Website privacy choice (serenai:analytics_consent) | Remember acceptance or rejection | See the choice period below |
| Google analytics and advertising tools | Measure website visits, campaigns and app-download clicks | Optional; provider cookies and records have their own periods |
| Sentry website Replay | Help investigate errors using a masked recording of page interactions | Optional; masking does not make a recording anonymous |
| Necessary diagnostics and security | Identify failures and protect the service | Diagnostic data can be processed without optional Replay; retention varies by service |
A browser cookie's lifetime is not a guarantee that every server-side record is erased at that time. The privacy notice and provider list explain the wider processing.
How do you choose?
Use “Privacy choices” in the website footer to reopen the banner at any time. “Reject all” prevents Google tools from loading on subsequent pages. If you change an earlier acceptance, our website stops sending new optional measurement events and the next page starts without Google tools. Tools already loaded may finish earlier work; changing your choice cannot recall information already sent. Your choice applies across pages that share this banner.
No optional website tracking or session replay loads before you choose “Accept all”. You can choose “Reject all” and continue using the website. We remember your website choice for 180 days.
You can clear this site's saved data in your browser to be asked again; this may also sign you out. Blocking browser storage may prevent your choice being saved, so the site may ask again on another visit. Contact [email protected] if you need help changing or withdrawing a choice. Changing a choice does not automatically erase information already sent during an earlier accepted session.
What about the app and other websites?
App services include Firebase, Adjust and Meta for device, usage and campaign measurement. Their controls depend on the app version and device permissions. This website's choice does not automatically change app settings, Apple tracking permission or another website's preferences. Store, payment and linked websites have their own notices.
Contact
Email [email protected] for questions or help with a privacy request. SerenAI Labs, Inc. is the controller identified in our privacy notice.