Providers that help SerenAI

Published: October 12, 2026

SerenAI Labs, Inc. uses the providers below for the purposes shown. Some process information on our instructions; others, such as stores, payment services and advertising platforms, also act for their own purposes. A provider's inclusion does not mean it receives every category of your information or your conversations.

Our current production database and primary application hosting are on Railway in the EU. Development and staging hosting and some AI, support and other processing occur outside the EU. Sentry uses the EU organization region; current application logs use Railway, while Better Stack is listed for historical copies. Retired services can still hold historical records or backups until their disposal is confirmed. Other services can involve international processing and remote access. The privacy notice explains safeguards, retention and your rights. Ask [email protected] about the recipients and safeguards relevant to your information.

App, website and support

Company operations and public research

These services support engineering, administration, finance, creative work or public research. They are not routine recipients of app conversations. Customer conversations and sensitive customer material are not approved inputs to these operator tools.